Policies/FAQ

Policies/FAQ:
What you need to know

and how to find out

Communication

I work for myself without anyone to answer the phones when I am in session. So with all calls, texts or email, I will get back to you as soon as I can. I will answer all calls or email within 24 hours during the work week, if not sooner. Over the weekend, I try to answer communications, but most likely I will get back to you Monday morning. So if you have any pressing questions or concerns, let me know in your communication.

Cancellations and No show policies

I ask that all cancellations or changes to an appointment be made at least 24 hours before the appointment. All cancelations or no shows within that 24 hours will be charged 100% of services. I understand things come up, so again, just communicate what is happening so we can find a solution together.

©2021-23 Joshua J Berry Healing Arts. 2013-A West Anderson Lane, Austin, TX 78757 (203) 606 1954. All rights reserved.

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Communication

I work for myself without no one to answer the phones when I am in session. So with all calls, texts or email, I will get back to you as soon as I can. I will answer all calls or email within 24 hours during the work week, if not sooner. So if you have any pressing questions or concerns, let me know in your communication and I will get back to you as soon as I can. Otherwise I have online booking to make it easier to book or rebook so as to make it easier for both of us.

Can I speak up if something isn't comfortable?

Please do. I encourage anyone I am working with to be in communication with what will make their session more comfortable. if the pressure or depth of a technique is too much, let me know. If you are having a hard time understanding a move I am trying to show you, let me know. I try to stay keenly aware of any shifts in what is happening within a client's body or in how someone is understanding the information I am sharing, but I can't always know everything. You are a co creator in this work. So, even if it is too hot or too cold, you don't like the music being played or I am asking you to do something you are not comfortable with, I encourage you to tell me. Let me know when something needs to be said, whether something needs to shift, has shifted or you just want to share. I am here to make our sessions together something extraordinary. We can make it work together.

Cancellations and No Shows

I ask that all cancellations or changes to an appointment be made at least 24 hours before the appointment. All cancelations or no shows within that 24 hours will be charged 100% of services. I understand things come up, so again, just communicate what is happening so we can find a solution together.

Why can't I schedule a Tai JI private instruction session or Yi Jing appointment online?

I have the space to practice Qi Gong and Yoga in my office, but for Tai Ji I like to practice outside at Brentwood park (6710 Arroyo Seco, Austin, TX 78757). It is traditionally practiced outside so you can connect with the energy of surrounding nature. I also find it to be more enjoyable for myself and who I am working with. I schedule these sessions outside of my bodywork times because I have to travel away from my office and it can makes online scheduling complicated. It is best to call or email me to figure out an optimal location and time for these sessions.

For an Yi Jing consultation, I like to talk with you first before I set up an appointment so I can get some information from you. I then need time to assemble the information so I can present it and discuss it with you in person.

What Our Clients Are Saying

"I've been seeing Joshua for a couple of years now. He provides a safe container, and a surprisingly broad frame of reference. He says just what I need to hear and responds to the changes in my physical experience with uncanny skill. His calm presence and devotion to his practice are complemented by the way (beyond my comprehension) he is able to "read" energy with his hands. My levels of pain and anxiety are reduced considerably and often entirely in these sessions." Pamela L

©2021-23 Joshua J Berry Healing Arts. Austin, TX (203) 606 1954. All rights reserved.